1. Data controller and how to contact us
For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, the data controller is:
This website provides educational content, templates, and interactive tools related to scaling small farm business operations. It is not a marketplace, and we do not request sensitive personal data such as health information, biometric identifiers, or financial account numbers through our standard website forms.
2. Personal data we collect
We collect the minimum information needed to operate the site, deliver requested resources, and improve content. Depending on how you interact with Singecloud, we may collect:
- Full name (template delivery form)
- Email address (newsletter signup, template request)
- Optional messages you send to us by email
- IP address and approximate location (city or region level)
- Device and browser information (user agent, OS, screen size)
- Usage data (pages viewed, clicks, session duration)
- Cookie and localStorage preferences (cookie consent choices)
The quiz is designed to work without collecting personal identifiers. Your answers and results may be saved on your device using browser storage so you can restore results later. If you use shared devices, you should clear saved results when finished.
We do not intentionally collect special category data (such as health information) and we do not ask for bank account numbers, payment card data, or government identification numbers through our website forms.
3. How we collect personal data
We collect personal data through the following methods:
-
Web formsWhen you request a template or subscribe to the newsletter, you submit data through forms. Each form includes a consent checkbox and a link to this Privacy Policy describing how we use your data.
-
Cookies and similar technologiesWe use cookies and local storage to remember your cookie preferences and, if you allow analytics or marketing, to measure site performance and improve content relevance.
-
Analytics toolsIf you opt in to analytics cookies, we may use tools such as Google Analytics 4 to understand which pages are most useful and where visitors get stuck.
-
Server logsOur hosting infrastructure may log technical data such as IP address, requested pages, timestamps, and error logs for security and reliability.
-
Direct communicationsIf you email us, we will receive your email address and any information you choose to include in the message. Please avoid sending sensitive information by email.
We do not use hidden forms, deceptive data collection, or any technique intended to collect personal information without a clear explanation. If we add new collection methods in the future, we will update this policy and, where required, ask for new consent.
4. Legal bases for processing (GDPR Article 6)
We process personal data only when we have a lawful basis. The legal basis depends on the specific context:
We rely on consent to send newsletters and deliver requested templates when you tick the consent checkbox and submit the form. We also rely on consent for non-essential cookies, including analytics and marketing cookies. You may withdraw consent at any time (for example, by unsubscribing or adjusting cookie preferences).
If you request a specific resource or contact us about a service-related matter, we may process data necessary to respond and provide what you asked for. While Singecloud is primarily an educational resource site, we treat template delivery and responding to inquiries as requested actions.
We may process limited technical and usage data to keep the site secure, prevent fraud and abuse, diagnose errors, and understand which content helps visitors. We balance these interests against your rights and expectations, and we limit the data used for these purposes.
We may process and retain certain information where required by law, such as responding to lawful requests from authorities or retaining records relevant to compliance obligations.
Where we rely on legitimate interests, you have the right to object. See the section titled “Your GDPR rights” below for how to exercise this right.
5. Purposes of processing
We use personal data to operate and improve Singecloud. Our main purposes include:
Send the scalable business model template or other educational materials you request, and provide relevant follow-up emails if you opted in.
Respond to inquiries, troubleshoot issues, and handle requests related to privacy, consent, or data deletion.
Detect and prevent automated abuse, protect the website, and keep our systems reliable for visitors.
If enabled, use analytics to understand which pages support scaling small farm business learning goals and to improve navigation, readability, and content depth.
If you opt in, we may send newsletters and measure campaign performance. If you opt in to marketing cookies, we may measure ad effectiveness and build audiences for relevant educational content. We do not use marketing cookies unless you allow them via the cookie banner or cookie settings.
We do not sell personal data, and we do not share personal data with third parties for their own direct marketing without your explicit consent.
6. Retention periods
We keep personal data only as long as necessary for the purposes described in this Privacy Policy, unless a longer period is required or permitted by law. Our typical retention periods are:
When retention periods expire, we delete or anonymise personal data in a secure manner. If you ask us to erase your data earlier and we have no overriding legal reason to retain it, we will do so.
8. International data transfers
Singecloud is based in the United Kingdom. Some of our service providers may process personal data outside the UK or European Economic Area (EEA), including in countries that may not provide the same level of data protection.
When personal data is transferred internationally, we use appropriate safeguards. Depending on the transfer, safeguards may include:
- Standard Contractual Clauses (SCCs) or UK International Data Transfer Addendum, as applicable
- Adequacy regulations or decisions where the destination country is recognised as providing adequate protection
- Additional technical and organisational measures where appropriate, such as access controls and minimisation
If you would like more information about the safeguards used for a particular transfer, contact us at [email protected].
9. Your rights under GDPR (and UK GDPR)
Subject to applicable law, you have the following rights regarding your personal data:
You can request confirmation of whether we process your personal data and obtain a copy of the personal data we hold about you.
You can request correction of inaccurate personal data and completion of incomplete personal data.
You can request deletion of your personal data where there is no lawful reason for us to keep it. This includes the option to unsubscribe from the newsletter and request deletion of associated records.
You can request that we limit processing of your personal data in certain situations, such as if you contest accuracy or object to processing.
Where processing is based on consent or contract and carried out by automated means, you can request a copy of your personal data in a structured, commonly used format.
You can object to processing based on legitimate interests. If you object, we will stop processing unless we have compelling legitimate grounds or the processing is required for legal claims.
If we rely on your consent (for example, newsletter emails or optional cookies), you can withdraw it at any time. Withdrawing consent does not affect the lawfulness of processing before withdrawal.
Email [email protected] with your request. To protect your privacy, we may ask for information to verify your identity. We will respond within the timeframes required by law.
If you are subscribed to the newsletter, you can unsubscribe using the link included in every email. Unsubscribing stops marketing emails, but we may retain a minimal suppression record to ensure we respect your opt-out.
If you believe our processing of your personal data infringes data protection law, you have the right to lodge a complaint with the UK supervisory authority: Information Commissioner’s Office (ICO), Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, United Kingdom. Website: ico.org.uk.
We encourage you to contact us first so we can address your concerns directly.
11. Children’s privacy
Singecloud is not directed to children under 16, and we do not knowingly collect personal data from children under 16. If you believe a child has provided us with personal data, contact us at [email protected] and we will take appropriate steps to delete the information.
12. Updates to this Privacy Policy
We may update this Privacy Policy to reflect changes to our practices, technologies, legal requirements, or the content and features offered on the site. When we make changes, we will update the “Last Updated” date at the top of this page.
If the changes are material, we may provide additional notice, such as a banner on the website or an email notification to subscribers, where appropriate and permitted by law.
The most current version of this Privacy Policy will always be available at /privacy/.
13. Privacy contact and data protection officer
If you have questions about this Privacy Policy, want to exercise your rights, or want to request deletion of personal data, contact our privacy team:
At this time, Singecloud Ltd does not appoint a dedicated Data Protection Officer (DPO) because we do not engage in large-scale systematic monitoring or large-scale processing of special categories of data. If this changes, we will update this section with the DPO’s contact details.
For terms that govern use of this site, please review our Terms of Service. To explore educational content, start from the homepage or take the Growth Assessment Quiz.